Terms of service

Terms of Service

Welcome to Sofino Skincare, owned and operated by Sofino Brand Enterprise. By accessing our website or purchasing our products, you agree to these Terms of Service. If you do not agree, please do not use our website.

1. General

These Terms govern your use of our website and the purchase of products from Sofino Skincare.

We reserve the right to update or modify these Terms at any time. Changes become effective when posted on our website.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your province or territory, or that you have permission from a parent or legal guardian.

3. Products

We strive to accurately display our products, descriptions, and images. However, colors may vary depending on your screen or device.

All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.

4. Pricing

Prices are listed in Canadian Dollars (CAD) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

5. Orders

We reserve the right to refuse, limit, or cancel any order at our discretion, including orders suspected of fraud or unauthorized activity.

After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.

6. Payments

Payments are processed securely through trusted third-party payment providers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

7. Shipping

Shipping times are estimates and may vary due to carrier delays, weather, customs, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information.

8. Returns and Refunds

Please refer to our separate Refund Policy for details regarding returns, exchanges, and refunds.

9. Product Use

Our skincare products are intended for external use only.

Customers should read ingredient lists carefully before use.

If irritation or an allergic reaction occurs, discontinue use immediately and consult a healthcare professional.

We do not guarantee specific skincare results, as results vary based on individual skin type and routine.

10. Intellectual Property

All content on this website—including logos, product names, images, text, graphics, and designs—is the property of Sofino Skincare or its licensors and may not be copied, reproduced, or used without written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Sofino Skincare shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

13. Governing Law

These Terms of Service are governed by the laws of the Province of British Columbia and the applicable laws of Canada.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Sofino Skincare